Buying jewellery from us:

1. Why buy from us?
We price all our goods at only a fraction of the new retail price, so you really get fantastic value for money. We also have a diverse and unique range of high quality jewellery that you will not find in commercial jewellery stores. If you’re looking for a rare, one-off or handmade piece, our collection is perfect. We cater for all tastes and budgets, so you’re sure to find something to suit your needs.

2. Is all your jewellery authentic?
All our products are 100% tested for authenticity before we buy them. The items will then be checked by our master jeweller, who will make any necessary repairs and carry out cleaning before we offer them for sale. If necessary, certain pieces may be sent to an independent valuer for a valuation certificate.

3. Can I pay in instalments?
You can reserve any item in our collection. We require a deposit of 25% of the full purchase price (50% for sale stock), and you then pay the remainder in instalments over a 90 day period. This is a great way to avoid disappointment and ensure that special item is yours, while spreading the cost and helping your budget.

4. Can I trade in my old jewellery?
We are always looking for more stock, so whether you want to upgrade your jewellery or simply have unwanted pieces to sell we will always give the best possible price. If you are trading your unwanted jewellery for another item from our collection, we are able to offer more for your items.

Selling jewellery to us:

1. Why should I sell my jewellery to you?
When you sell your jewellery to us, we pay you based on the quality of the item, not just the weight. We clean, fix and remodel before reselling old or broken pieces, so we’re able to pay more than other second-hand dealers. With a friendly, discreet service, high level security and no appointments necessary, we offer the fastest and fairest way to get instant cash for your unwanted jewellery.

2. What do you buy?
We buy all gold, diamond and precious gemstone jewellery, including engagement rings, diamond rings, estate jewellery, necklaces, bracelets, pendants and charms, gold bangles, earrings, gold coins, gold bullion and any semi-precious stone set in gold. We also buy quality watches (Rolex, Omega, Cartier, Chopard, IWC, Breitling, Tag etc) and large loose diamonds or gemstones. The condition of the items does not matter, as we are able to buy broken or damaged pieces and scrap gold. The higher the quality of your items, the more we are able to pay.

3. How do you pay?
We will pay you cash on the spot, or if we need to transfer the funds electronically that can be arranged. There’s no need to make an appointment – simply walk in to our store and you could sell your jewellery to us within minutes!

4. How much do you pay?
We pay the best possible price for your goods. The better the quality the more we pay. We don’t just go by the weight of the item, we will pay for the diamonds and gemstone as well.

Loaning on your jewellery with us:

1. Are my items safe?
All jewellery is kept safe on our premises in locked, time-delay, fire-proof safes. Our premises are highly secured and have 24 hour camera surveillance and monitoring. Our state-of-the-art photo recognition system ensures that your items are always secure with us.

2. Can I extend my loan?
Loans are valid for a three month period. If you wish to extend your loan, make a payment of one month’s interest, and the loan may be extended for a month.

3. What happens if I default on my loan?
If you have defaulted on your loan the jewellery becomes the property of London Loans. At this point you will have no further responsibility for the loan.

4. If I default on my loan can I still do business in the future with London Loans?
Yes, we do not hold a grudge on forfeited loans. You will be more than welcome to loan or sell to us in the future subject to the same terms and conditions as all clients.

5. What are the identification requirements?
In order to sell or loan to us you need to have identification totalling 100 points from the see schedule below. Please bring this with you when you visit us in store.